Prestige Pawn & Jewelry

Terms of Service

Shipping:
Usually leaves our store in 1-2 business days.
Shipping Information:
All Items will only be shipped to confirmed billing address.
Our standard shipping method FEDEX Smartpost. We also offer expedited shipping for most items. Your final shipping cost will be available at checkout.

Standard Return Policy for Jewelry:
Items must be returned in new or unused condition and contain all original materials included with the shipment.

For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
We accept returns on jewelry and watches within our 10-day Return Policy. We will only accept items in new, unworn, and non-altered (including sizing) condition. We thoroughly inspect all jewelry and watch items before your refund is issued. We will process your return within 15 days once the item is received.

If your item was damaged during shipping or you suspect possible tampering, contact us immediately. Do not discard the box and/or packaging. The carrier will inspect the box and/or packaging to determine liability.

Jewelry and watches with a value of $100 or more should be sent separately, with only one item per package.
Use a track able shipping method. We will request a tracking number for each item.
Insure items valued at $500 or more for their full value.
For security purposes, do not write on the outside of the package or directly on watch boxes.

NOTE: Prestige Pawn & Jewelry accepts no responsibility, regardless of value, for untrackable or uninsured items. UPS, FEDEX, and USPS each have different tracking and insurance policies. For more information, please contact your preferred carrier.